About Us
Our top priority is our customers, with a focus on exceptional customer service and outcomes. We operate by building strong, trusted and respectful relationships through transparency, honesty and fair practices. We partner with our customers, actively listening to individual needs to achieve their vision and love for their outdoor spaces.
We are a small company with a dynamic and skilful team offering many years experience, spanning across a number of horticultural specialisms enabling us to guarantee a bespoke, fully tailored and personal service. Our expertise, comprehensive knowledge and partnering with other local experts mean we are confident that we are the best people to work with you and your outdoor space.
We combine our years of experience and qualifications within the horticultural industry, training and adaptability to thrive within a fast changing world and climate. We work with an open mind and have a culture of continuous improvement, remaining innovative up to date with industry developments. We have meticulous attention to detail, taking pride in every job and exceeding customer expectations. We have built our company on reputation by providing an unrivalled service and delivering work to the highest of standards.
Ultimately our core values underpin everything we do, our approach, our ethos and our ways of working.
Core Values
Professionalism
Being approachable, polite and courteous is of the upmost importance to the team. Showing respect to all of our customers and their property, making them feel comfortable and enjoy their experience with us is fundamental. We are always cognisant that we operate in customers personal spaces and conduct ourselves accordingly.
Honesty and Integrity
To us reputation is everything. We have built a strong reputation by always being trustworthy, with honesty and integrity underpinning our actions and words. We will always deliver what we say we will.
Excellence
We hold ourselves to highest possible standards. As experts in our field we are confident when approaching challenges, applying best practice and exceeding customer expectations. Our growth mindset means we are always pursuing development and learning - leading to a motivated, creative and productive team.
Collaboration
This is integral to how we work both as a team and with our customers. We are a high performing team working together to do whatever it takes to achieve our company’s values and deliver the best service to our customers. We team with other local specialists and bring in their expertise when required to provide an enhanced service (e.g. garden designers, arb consultants, structural engineers etc.) When working with customers communication is key. We actively listen and build relationships to understand an individuals taste and needs, ensuring we deliver the bespoke spaces they expect.
Innovation
We are privileged to work in an industry with continuous innovation, developing technologies, inspiring materials and new planting solutions. We embrace and apply new approaches to best practice taking into account the changing environment, sustainability and customer preferences. We are open minded and are solution focused. We are detail orientated, operating at both the strategic and tactical level to ensure we think creatively and precisely about your job from start to finish.
